Refund and Returns Policy -

This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:We offer return/ refund within 1 day
Cancellations will only be considered if the request is made 1 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery. In such an event, you may choose to reject the product at the doorstep.

However, the refund / replacement can be made in 3 to 4 working days
In case of receipt of damaged or defective items, please report to our customer service team. The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end. This should be reported within 1 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 1 days of receiving the product. The
customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.

Delivery Timeline Update:

We apologize for any confusion caused. Please find the updated delivery timelines below:

Exchange Delivery Timeline:
replacement products will be delivered in 3 to 4 works days
Replacement Delivery Timeline:
- Replacement orders are typically processed within [1] business days after approval.
- Delivery of the replacement item will be completed within 3 business days from the date of processing.
- You will receive a tracking number once the replacement order is shipped.

If you have any further questions or need assistance, please feel free to contact us.
.If we accept return, refund will be credited to the original payment method within 3 to 4 days. When everything is done we credited refund on your original source of account within in 3,4 business days

Returns Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please review our return policy below:

1. Eligibility for Returns

Items must be returned within 4 days from the date of delivery.
Products must be unused, in their original condition, and in the original packaging with all tags attached.
Proof of purchase (order number or receipt) is required for all returns.

2. Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

[List non-returnable items, e.g., perishable goods, personalized/customized products, intimate apparel, etc.]

3. How to Initiate a Return

Log in to your account and visit the “Order History” section.
Select the item(s) you wish to return and provide a reason for the return.
Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to proceed.
Pack the item securely and include the RAN inside the package.

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item shipped by us.
We recommend using a trackable shipping method to ensure your return is received.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 2-3 business days and credited to your original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part.

6. Exchanges

If you need to exchange an item for a different size or color, please contact our customer support team atudaccustomercare@gmail.com
Exchanges are subject to product availability.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 days of delivery. We will arrange for a replacement or refund at no additional cost to you.

8. Contact Us

For any questions or assistance regarding returns, please contact our customer support team:

Email: udaccustomercare@gmail.com
Phone: 9655389296
Hours: 10am to 9pm

Important Notes

We reserve the right to modify this return policy at any time.

This policy applies only to purchases made directly through our website. For purchases made through third-party retailers, please refer to their return policies.

Shipping returns

To return your product, you should mail your product to: {udace3@gmail.com}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.